Problems

More than 30% of operational equipment failures are caused by operating personnel. On-site workers often lack the necessary competencies and specialized knowledge of technological processes. Other reasons include poor quality of inspections and unreliable reports.

Solution

We offer an integrated solution that comprises AR glasses and a specialized platform. It includes 3 modules to address all operational tasks:

Remote Expert—this module enables audio and video communication with a subject matter expert from anywhere with the display of visual cues, documents, and messages. In this case, the remote expert sees everything through the eyes of an on-site worker;

Inspector—with this module, you can create a rigorous inspection plan, run it on AR glasses, record the results for each step, and automatically generate an inspection report;

Process Maps—this tool allows you to set tasks and work plans for technicians, run them in smart glasses, record the results of each step and automatically generate a report for supervisors.

This comprehensive solution eliminates the entire range of operational issues which often cause equipment downtime. Voice control allows you to use the glasses and record results in hands-free mode, which is crucial when using specialized equipment and gear.

Result

Reducing the number of equipment failures due to human error by 25 to 30%, cutting costs caused by equipment downtime.

Implementation stages

AUDIT

Pre-project audit, discussion of goals and objectives, demonstration of the solution (1 to 2 weeks)

ASSESSMENT

Feasibility study based on the discovered customer issues (1 to 3 days)

PILOT PROJECT

Pilot implementation of the solution (1 to 3 months)

SCALING

Solution deployment and scaling