Noventiq performed Microsoft SAM CyberSecurity project for the HR company ManpowerGroup Russia & CIS. Following the results of the project the level of maturity of SAM CyberSecurity processes of the Customer was highly evaluated, and the level of IT-assets management was reported as rationalized.
Situation
ManpowerGroup Russia & CIS provides effective solutions and services in HR management area. The company has more than 800 clients in Russia and the CIS; many of them are included into the list of the biggest corporations of Fortune magazine.
The IT-service of ManpowerGroup Russia & CIS had the tasks to perform scheduled examination of the infrastructure, reveal potential risks to corporate data safety, and evaluate the correctness of IT-assets management. Within the frameworks of the program Microsoft SAM Services company Noventiq was selected as a partner, as its specialists possess required expertise and competencies to fulfill the activities targeted to improve the quality of the software use.
Solution
Noventiq specialists analyzed IT-infrastructure in the subdivisions of the Customer within the territory of Russia and the CIS using the solution Microsoft Assessment and Planning Toolkit. In total 250 work-stations were included into the project. The extent of correctness of the use of Microsoft software was defined. Noventiq experts evaluated the strategy of safety assurance considering the operation of personnel, processes and technologies. Company’s employees were interviewed and IT-systems were tested.
The personnel of ManpowerGroup Russia & CIS regularly process personal data and work with confidential information. The access to corporate resources of the company is also enabled from mobile devices. In this respect to guarantee data safety the Customer was recommended to use the solution Enterprise Mobility + Security (EMS). It provides the IT-specialists with the tools, required to protect and comprehensive information management not only in the local infrastructure, but also in the cloud.
Results
“Following the results of the project the level of SAM processes maturity in ManpowerGroup Russia & CIS under the criteria of CyberSecurity was defined as high, and the level of IT-assets management as rationalized. The Customer obtained recommendations on cybersecurity enhancement with the use of Microsoft solutions”, noted Sergey Krutskikh, the IT-consultant of Noventiq Business Consulting Department.
"The information provided by the specialists of Noventiq, allow us managing the licenses in Microsoft software efficiently. The recommendations given as a result of the inspection following the method SAM CyberSecurity, shall help us to improve the information security assurance for IT-resources".
“The software assets inventory performed by Noventiq specialists has enabled us to determine the number of software licenses actually used, to assess the current license compliance and to get recommendations on optimization of our corporate IT infrastructure. In the future, every business unit will be able to purchase software solutions that meet its unique needs under MPSA. Information on all software purchases in the company will be available from the system administrator’s personal area”.
"Upon completion of the project, our experts were able to administer IT services independently from their Vietnamese colleagues. Noventiq specialists ensured the smooth interaction of all components, which allowed us to optimize the costs of maintaining the IT infrastructure performance, simplify administering processes and ensure prompt access to the necessary data".
"We have received an IT infrastructure management tool that allows not only to control the state of IT services, but, in addition quickly makes necessary changes. It is very important for us to provide remote consulting on technical support requests within the shortest terms. Local mobile device management is another important product benefit: it simplifies maintenance using the tools built into device operating systems".
“As a result of effective interaction with our IT-specialists short terms of equipment supply was guaranteed, which enabled to equip the hotel before its opening and provide the personnel, guests of the hotel, restaurant and bar, as well as partners, holding meetings at our conference-platforms, with modern equipment from reliable manufacturers”.
"With IoT, the devices expose the local network, then security counts so that the user is not afraid to connect the machines. Our migration to Windows 10 added value when it came to more efficient graphics and too when talking about security. Furthermore, the 10-year warranty of the system given by Microsoft is the certainty of market longevity".
"Migrating the bulk of IT services into the cloud allowed preserving good working order of the infrastructure during the reorganization, ensuring interactions of the company's business units and functioning of the ERP system, and cutting its maintenance costs".
"Two factors contributed to the success of the project. First, deep involvement of business customers of this solution - the employees of the financial department. Second, a true expertise of colleagues from Noventiq in budgeting, which helped them communicate with the customer in the same language. Due to using the MCaaS model, the employees of the IT department can focus on specific business tasks without wasting time on administering the basic IT infrastructure".
“ServiceNow platform development marks yet another step to formulating a service-based approach to address business objectives at our facilities and towards an efficient management of key processes at the company-wide scale”.